The company has a first class service to customer service.
From the initial communication with Joe and through to final sale and supporting with questions after. The service was 1st class.
Quality of vehicles, details and service 5 stars
Mike Ward, 31 Jul 2025
Wow! honest and trustworthy car dealership, I never thought I'd put those words together. Joe and Leanne kept my chosen car held on a deposit far longer than necessary after I was let down by a car finance error. Once this was resolved I collected an immaculately turned out car you would have thought it was new. I would recommend Sutton Automotive to friends and family. I will definitely consider using them again when I purchase my next 'New' car.
John D, 29 Sep 2023
Absolutely Fantastic Service!
I only had the pleasure to meet Leanne and I spoken to her business partner briefly on the phone but they have gone above and beyond for me 😁 I had a little problem with the wheel alignment and they was more than happy to help and had it is sorted within no time. The vehicle is exactly as described and the sale went through so smoothly. They even let me pick it up after work in the evening 😊 lovely people would definitely do business with them again 10/10
Conor Smith, 16 Nov 2022
Fantastic service
Bought a family car from Sutton Automotives. Can’t speak highly enough of the service I received from the minute I turned up to see the car and beyond the purchase . I’d have to say the best and easiest purchase Iv experienced . Thank you Joe
W M, 16 Dec 2021
VW Touareg
I purchased a VW TOUAREG from Joe, all seemed good until the following day when the engine management light came on. I spoke to Joe and he had it straight back, no questions asked and sorted the fault out. Absolute brilliant service and would definitely buy from Joe again.
Gareth P, 05 Apr 2022
Super service from Joe
He organised 3rd party part exchange for our Campervan at a very good value. The Volvo we purchased was in nice condition and the price very competitive. Helped obtain previous vehicle service data and purchased a second key when original replacement could not be found. His manner and customer service cannot be faulted.
Anonymous, 12 Oct 2022
Joe and Leanne were absolutely great
Bought my Volvo xc60 with trading in my old car and the service was second to none, I would definitely buy another car from them. If you’re looking for a nice car then these 2 great people are your go to choice. Thank you 😊
Jamie Hesford, 19 Dec 2022
Definitely recommend.
Great communication and quick to react to sort out issues. No pressure selling, good customer service, nice showroom.
Tom Gwynn, 22 Jan 2023
Can't recommend them enough
We bought an XC60 recently, and could not fault the personable service and friendly advice and guidance given. Can't recommend them enough. Already saving up for my next car to buy from them.
Nick Haig, 21 Feb 2023
Bought my xc60 off Sutton
Bought my xc60 off Sutton, just before Christmas,a few teething problems were sorted out without hesitation,Joe and Leanne give amazing after care, highly recommended dealers...thank you both for a very honest sale
David Reidy, 21 Feb 2023
Great Company to deal with
Excellent comunication via email and txt from Joe , the car was presented absolutly immaculate when we came too view, highly recommend.
The company has a first class service to customer service. From the initial communication with Joe and through to final sale and supporting with quest... Read More
Mike Ward
Wow! honest and trustworthy car dealership, I never thought I'd put those words together. Joe and Leanne kept my chosen car held on a deposit far long... Read More
John D
I only had the pleasure to meet Leanne and I spoken to her business partner briefly on the phone but they have gone above and beyond for me 😁 I had... Read More
Conor Smith
Bought a family car from Sutton Automotives. Can’t speak highly enough of the service I received from the minute I turned up to see the car and beyo... Read More
W M
I purchased a VW TOUAREG from Joe, all seemed good until the following day when the engine management light came on. I spoke to Joe and he had it stra... Read More
Gareth P
He organised 3rd party part exchange for our Campervan at a very good value. The Volvo we purchased was in nice condition and the price very competiti... Read More
Anonymous
Bought my Volvo xc60 with trading in my old car and the service was second to none, I would definitely buy another car from them. If you’re looking... Read More
Jamie Hesford
Great communication and quick to react to sort out issues. No pressure selling, good customer service, nice showroom.... Read More
Tom Gwynn
We bought an XC60 recently, and could not fault the personable service and friendly advice and guidance given. Can't recommend them enough. Already sa... Read More
Nick Haig
Bought my xc60 off Sutton, just before Christmas,a few teething problems were sorted out without hesitation,Joe and Leanne give amazing after care, hi... Read More
David Reidy
Excellent comunication via email and txt from Joe , the car was presented absolutly immaculate when we came too view, highly recommend.... Read More
An OTR Cash Price of £4,500.00 with a deposit of £450.00 leaving an amount of credit of £4,050.00. The agreement is resulting a Representative 9.9% APR and a total amount payable of £5,441.68. Payments are based on a duration of agreement of 54 months, with a first monthly payment of £ 92.42, regular monthly payment of £92.42 and a final monthly payment of £93.42.